FAQ

 

  • Who is the Villa Trieste Homeowners Association management company, what do they do and how do I reach them?
    The management company is PCM, Professional Community Management. They are responsible for the management of Villa Trieste Homeowners Association and report directly to the Villa Trieste Board of Directors. The management company executes the decisions made by the Board of Directors. PCM can be reached at: 23729 Birtcher Drive, Lake Forest, CA 92630. Phone: 949-768-7261 or visit www.pcminternet.com/pcm/contact.php .
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  • If I am having a problem with a neighbor or a violation of the Policies and Guidelines. What can I do?
    If residents cannot resolve a situation between themselves, then turn to your Association. Should you have a situation that does not appear to be resolved through neighborly means, and you are willing to actively participate in the enforcement provided by the Policies and Guidelines, you may write a violation report letter and forward it to Professional Community Management. If the situation is deemed in violation of the Policies and Guidelines, the Board of Directors will institute the enforcement policy.
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  • Are Board Meetings open to all residents? Where and when are they held?
    Notice of the time and place of board meetings will be noted on clubhouse bulletin board in the clubhouse, in the community newsletter, or on this website.
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  • If I want to serve on a committee, how do I find out what committees are active and how I can get involved?
    Go to Contacts on this website to contact one of the Committee Chairpersons. They will inform you on the current committees.
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  • What is a "management company" and what do they do?
    A management company is contracted by the Board of Directors to provide such services as: Collection of HOA fees and special assessments, supervision of subcontractors, obtaining bids for subcontracted services, providing financial statements and collection reports, as well as a general clearing house for problem solving, communications with homeowners and the Board of Directors and to serve in an advisor capacity. The management company reports directly to the Board and all decisions are made by a majority vote of the Board of Directors.
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  • What are HOA (Home Owner Association) fees?
    The fees are a monthly amount due from each homeowner to cover the operating expenses of the common area and provide for reserve funds for replacement of common facilities in future years. Your fees are due on the first of the month. Statements will be sent for fees due for the current month.
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  • What does my HOA fee cover?
    Roof maintenance, exterior house painting, security gate, landscaping, clubhouse, resurfacing of streets in the community, street lights, pool, spa, bocce ball court, newsletters, van shuttle, condo buildings water, sewer, and trash pickup.
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  • How is the HOA fee determined?
    The California Department of Real Estate requires a budget from the developer for each community that a developer proposes to build. This budget is set up on specific guidelines for utilities, landscaping, administration, etc. Reserve funds are monies set aside for future expenses due to the life expectancy of certain items: lighting, street resurfacing, pool equipment, etc. These amounts are then divided by the number of units built in a given phase of the development. Subsequent budgets are developed by the Board of Directors.
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  • Will my HOA fees go up?
    The California Civil Code provides for annual increases, but not to exceed 20 percent per year without the vote of the membership. The Board of Directors may approve an increased budget, increasing your HOA fees up to this percentage in order to cover increased costs of operating and maintaining the common area and preserve reserve funds.
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  • What happens if I don't pay my assessment?
    The maintenance and management services incurred by the Association are dependent upon timely receipt of the HOA fees due from each homeowner. Late payments will result in a late charge, as HOA fees are due on the first of the month. In addition, the CC&R's allows the Association to charge late charges and interest and proceed with a lien on your property, or foreclosure proceeding for nonpayment of HOA fees.
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  • What is the CC&R'S?
    The Covenants, Conditions and Restrictions (CC&R's) are the governing legal documents that set up the guidelines for the operation of the planned community as a nonprofit corporation. The CC&R's were recorded by the County recorder's office of the County in which the property is located and are included in the title to your property. Failure to abide by the CC&R's may result in a fine to a homeowner by the Association.
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  • What is the By Laws?
    The By Laws are the guidelines for the operation of the nonprofit corporation. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership's voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business.
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  • What is the Board of Directors?
    The Villa Trieste Homeowners Association is a corporation and as a governing body is required to oversee its business. The Board of Directors is elected by the homeowners, or as otherwise specified in the ByLaws. The limitation and restrictions of the powers of the Board of Directors is outlined in the Association's governing documents.
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  • Are there any other rules?
    Most associations have developed Rules and Regulations as provided for in the CC&R's and adopted by the Board of Directors. Rules are established to provide direction to the homeowners for common courtesies with regard to parking, and pets, etc. In addition, your Association will adopt Architectural Guidelines with procedures for submitting requests to make exterior changes to your home. Such changes may include patio covers, decks, landscaping, exterior color changes or extensive interior changes and additions. These rules and guidelines are set up to maintain the aesthetic value and integrity of the community on behalf of all owners, and hopefully protect the market value of your investment as well. Violations of these rules may result in action by the Board of Directors and a fine. In addition, if you proceed with an exterior improvement or change, without written approval of the Board of Directors, or Architectural Committee, you will be required to remove or correct the alteration.
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  • How do I go about putting in work orders?
    Go to the PCM link on this website and report the problem. The Staff will make sure it gets to the right person and gets taken care of. Please note a work order can be open for up to 30 days. There will also be a follow up call.
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  • When would I need an ARCHITECTURAL application?
    Changes affecting the outward appearance of your home or structure must be approved by the Architectual Control Committee. This includes construction in the backyards of Patio Homes. Information regarding Satellite Television Antennas should refer to the book retained by the Chairman of the Architectural Committee.
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